I have had a great experience with TD-Ameritrade so far. I received a letter from them about 3 months ago regarding a data-loss that they suffered which involved only my e-mail address. They were very direct in discussing the matter and were diligent in my opinion in notifying their customers. Out of concern for my current (and future) credit status having a number of life events pending in the next year I asked their customer service representitive if they would be able to provide a monitoring service for the coming year to reassure me that I would not have any suprises. They were very accomidating and have provided me with a monitoring service through one of their partners. Having a company do the right thing is very important to me and I would not hesitate to do business with TD-Ameritrade if I had to choose a broker again.
I have had a great experience with TD-Ameritrade so far. I received a letter from them about 3 months ago regarding a data-loss that they suffered which involved only my e-mail address. They were very direct in discussing the matter and were diligent in my opinion in notifying their customers. Out of concern for my current (and future) credit status having a number of life events pending in the next year I asked their customer service representitive if they would be able to provide a monitoring service for the coming year to reassure me that I would not have any suprises. They were very accomidating and have provided me with a monitoring service through one of their partners. Having a company do the right thing is very important to me and I would not hesitate to do business with TD-Ameritrade if I had to choose a broker again.