— Lack of information and features not impressive.
Last summer, my husband and I wanted to get into the stock market especially to buy Delphi stock since they were bankrupt. We did all the research into the best brokerages and settled on Scottrade because it was all online and their trades were $7. In setting up the account, I had to go to my bank get a cashier's check and deposit it into the Scottrade account since they didn't do direct transfers. They have since made that feature available. We purchased Delphi stock and a few others. No where in the information on the website did it tell us that once Delphi came out of bankruptcy the stock we had purchased would be worthless. When information did come out about Delphi coming out of bankruptcy and the stockholders potentially getting stock from Delphi, Scottrade knew nothing about it. Everytime I would call to find out information to make a decision to keep or to sell, they knew nothing. I have since started looking at other brokers. My only other complaint was that the other stocks we held that pay dividends Scottrade would not allow us to roll it over to buy more stock.
Last summer, my husband and I wanted to get into the stock market especially to buy Delphi stock since they were bankrupt. We did all the research into the best brokerages and settled on Scottrade because it was all online and their trades were $7. In setting up the account, I had to go to my bank get a cashier's check and deposit it into the Scottrade account since they didn't do direct transfers. They have since made that feature available. We purchased Delphi stock and a few others. No where in the information on the website did it tell us that once Delphi came out of bankruptcy the stock we had purchased would be worthless. When information did come out about Delphi coming out of bankruptcy and the stockholders potentially getting stock from Delphi, Scottrade knew nothing about it. Everytime I would call to find out information to make a decision to keep or to sell, they knew nothing. I have since started looking at other brokers. My only other complaint was that the other stocks we held that pay dividends Scottrade would not allow us to roll it over to buy more stock.