Like any business Fidelity has it's pluses and minuses. Yesterday the minuses have reached the point at which I am going to move my business away from Fidelity. I had a stock in my account for which I sold an option. I've decided that I wanted to go all cash, so I bought back the option and tries selling the stock. The online system would not let me. I had to call Fidelity and watch the price drop to the point that I've lost more than a thousand dollars while they were going through their process. This is the second time this month, and as far as I am concerned unacceptable.
In general, I also find that I don't seem to get the best price on my transactions. I have an account with MB Trading, which seems to execute my orders faster and I get a better price.
Also, I am have always been disappointed with the way that their screens present some of the data. For instance, there is a column with the cost and then the current value, however the current value is not really the current value, but rather value based on the last trade in the market. If you have an option that is way out of the money, this is completely useless. The last trade could have been at $1.00 but the current bid is at $10.00, and Fidelity will base their display value on the $1.00.

I am a small-time investor, not terribly savvy, but desiring the comfort of investing my money in solidly managed funds that will be stable for a long time to come. With Fidelity, I feel confident that I have managed to achieve that goal. I wouldn't dream of depositing my money in any other location. Furthermore, I work for a large healthcare coporation which opted to change several years ago to Fidelity to manage their 401k funds for employees. We experienced significant growth and health of our portfolios from the month after Fidelity took over. In addition, the liason to our company is friendly, pleasant, and knowledgeable.

Based on my father's investment experience with fidelity,I can really say that they are doing well.My father say that their customer service is really very good.Whenever you want any advice on investment they are at your service.They have got a highly knowledgable professionals wbeepcan give you good advise ,as to where you have to invest your money for maximum gain. They are really customer centric company.They not only look into their business at the same time they keep the customer interest and the trust with them.

They have a good online broking system . Fidelity is very customer friendly , whenever i call them during market hours or even market hours they respond well . The investment scheme is very good . Im planning to open up an account for my son too . Hope to invest more with fidelity . Long live Fidelity

I have been using Fidelity for both personal investing and for managing my 401K for over 10 years. I like the fact that all my accounts for the kid's collegte funding, 401K, stock investments are easy to manage from one place. I think that the conditional trading is a great feature. Here is how I use it: I purchase a stock, and immediately use the conditional training to put in a sell limit and stop loss, so then I can walk away and not manage it every day. The two improvements that Fidelity could make would be to not cancel these, sometimes they just dissappear and I have to re-enter them. The other one is to a better job at tracking international stocks, you can't put in conditional sell orders for stocks like Lenovo or Vevendi which are out of the country. On international individual stocks they don't even show daily gains or losses. However, their mutual fund purchases are really easy and have good research tools to make decisions.

I have been with Fidelity for a few years and whether I have called them or used their online site they have always hepled me out.They always answered my questions and I have never been confused. They online site is easy to use and helpfull. I just did a transaction with them this week and I had my money in two days.I will always use them as my broker

We have been using Fidelity for years and have been completely satisfied with them. We have grown with them and been satisfied with everything over the years from IRA's to Roth IRA's to regular brokerage accounts and even 401K's.

Their calculators and research tools for both stocks and mutual funds are top notch. Their retirement calculator is particularly good in that it includes a monte carlo simulator which determines the odds of your funds lasting as long as you expect considering all reasonably possible annual returns. I've also used the mutual fund search and the third party stock analysis.

Note that purchasing select funds (including most Fidelity funds) is free through a Fidelity brokerage account, the posted fees do not apply. You can also combine accounts for everyone in your household for the purposes of commission level and to combine statements

One drawback - Fidelity does not provide Coverdell Savings Accounts. We use Vanguard for these accounts.

Fidelity is a good brokerage. They are online almost all the time and they have executed all of my trades flawlessly. They are more expensive than others out there but they do have the name to back them up. They also give good bonuses of either cash or miles for new accounts and new funds that come in. They also give a lower commission fee if you maintain at least $50,000. They have three levels of commission from bronze to silver to gold. Overall, they have executed well and they have not had a problem with accounts being hacked into so I highly recommend them.